Welcome to Philly 311

For Emergencies Dial 9-1-1.

What is 311?

Philly311 is the City of Philadelphia government’s centralized non-emergency Contact Center that is accessible to all residents, businesses and visitors. Serving as the gateway to City government information such as how to start a business, your local police district, your trash and recycling collection day, how to get a smoke alarm, etc. and requests for services including broken traffic signals, pothole repair or other street defects, graffiti removal, report of abandoned vehicles, unsafe/improper residential maintenance conditions, complaints, etc.

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